How can i tell if my Tomtom Traffic receiver is working?
When you first plug in the traffic receiver in a message will briefly be displayed saying "Tomtom traffic receiver connected" Then an image will a displayed down the right side of the screen.If you look at the display there is a green circle at the top, this is showing that you are successfully connected the TMC traffic, If this shows an animated arrow this means it is connected and downloading information, If this downloading image does not turn to green after 15 minutes or it is red there may be a problem with it.
If it is red it may be that you are not in an area covered by TMC, Although if you get good radio reception you should get the TMC signal, Some have reported not being able to get reception because they have a reflective or heated front Windscreen, although other with these features have had no problems. (try routing the power cable (Antenna) over the mirror or along the dash)
If it is red or continues to have the downloading image displayed try this.
First update your device with Tomtom home or MyDrive Connect for newer models, even if you have done this recently you should try again since using the traffic receiver. Then reset your device, Older models have a small hole on the bottom where you push a pin, newer models just have the power button, you press and hold if for 20 seconds and it will reset.
In most cases this will fix your traffic problem, If not it may be faulty.
Please note if you have a combined charger/traffic receiver, this must be plugged into the 12 volt power supply to work.


